Re: Email stops synching after 15 minutes (when it locks the screen). Any thoughts?

Sugrat
Member

OldSlowLearner

 

Trust me, it's nothing that you are doing wrong, I'm an exchange administrator and I can't get it to work correctly - I think that the latest software update they did which fixed the incorrect contacts might be the problem that is causing the 'push' to fail.

 

There is a number of forums posts about this subject on the motorola site and other android related forums and no one seems to have a fix for it yet.

 

The only true way to get your email 'almost' instant is to use a 3rd party app called 'touchdown' which you can find in the market place (make sure you get 2.x version).. you get a 30 day trail - hopefully they will have fix the issue by then...

 

I'm like you, i need to be connected at all times for my work..

 

I hope this helps...

 

 

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Re: Email stops synching after 15 minutes (when it locks the screen). Any thoughts?

Cobjones
Novice
I wonder why mine works just fine.
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Re: Email stops synching after 15 minutes (when it locks the screen). Any thoughts?

Sugrat
Member

Are you ruuning Exchange 2007 or Higher?

 

I think that this problem is only for Exchange 2003 users.. I just read on the Motorola site that they have already issued a patch to Verzion for testing and to be sent out OTA which will hopefully fix the issue but now that i've used Touchdown more, i like it better then the moto app.

 

 

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Re: Email stops synching after 15 minutes (when it locks the screen). Any thoughts?

Cobjones
Novice
I use 2003 with no problems
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Re: Email stops synching after 15 minutes (when it locks the screen). Any thoughts?

We're running Exchange 2007...

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