Droid X won't activate

wmspencer
Member

A couple of hours ago, my girlfriend tried sending me a few text messages, and none went through. I had Handcent installed, cleared it's cache, restarted, pulled battery, restarted, uninstalled Handcent, restarted, used the native SMS application to send txts to multiple persons (some on VZW, some not), nothing would be sent or received. Eventually got frustrated, and wipe my phone. Now it fails to activate, update or anything else. Anyone have any idea what's going on? I even logged on to VZW's website via my laptop, and it won't retrieve ANY information other than my name.

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Re: Droid X won't activate

crb79
Sr. Member

If you account isn't pulling up any of your info you need to talk to Customer Support.  Sounds like an issue with your account.

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Re: Droid X won't activate

hallcp1019
Novice
Not sure about your account info but I know that I've had to call and get a few phones activated even though some activate directly from the handset cs said its a glitch in the phone but a 5 min call will get you up and running. I know the Verizon site is really buggy so keel trying your account may just be down for a little while.
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Re: Droid X won't activate

Not applicable

wmspencer wrote:

A couple of hours ago, my girlfriend tried sending me a few text messages, and none went through. I had Handcent installed, cleared it's cache, restarted, pulled battery, restarted, uninstalled Handcent, restarted, used the native SMS application to send txts to multiple persons (some on VZW, some not), nothing would be sent or received. Eventually got frustrated, and wipe my phone. Now it fails to activate, update or anything else. Anyone have any idea what's going on? I even logged on to VZW's website via my laptop, and it won't retrieve ANY information other than my name.


If you have not had any resolve on this issue, please PM me your name, mobile number and contact number so I can look into this issue for you.

 

Thank you!

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