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Droid X Stuck at Red Eye load.
Trentson
Newbie
‎11-14-2011 02:09 PM

My phone recently shut itself off and when i go to turn it back on, it will boot till it hits the droid red eye screen.

Problem is, the screen is then shut off and i cant turn it back on with any of the buttons. however i can recieve messages and notifications. i have vibrate and ringtones going off and the light blinks... i have tried safe mode but it wont work.

 

What is going on?

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Re: Droid X Stuck at Red Eye load.
Cody21
Master - Level 2
‎11-17-2011 09:25 PM

http://community.vzw.com/t5/DROID-X-by-Motorola/Factory-reset-the-what-why-and-how-for-Gingerbread/t...

 

 

 

And I'll Credit Wildman for these:

 

 

this will wipe device and restore device to the same state that you bought the device new.. If you have data on your SD Card that you want to prserve, remove it & copy the data afterwards, THEN reformat it before loading any APPS.

 

Android version 2.3 (Gingerbread)


1.     Power the device off.


Note Press and hold the Power button then select Power off.
Note If the device isn't responding to input, remove / replace the battery

.

2.    Press and hold the Home key then power the device on.

 

 Note Press the Power button while holding Home.


3.     From the Android Recovery screen, press Volume Up / Down simultaneously.

4.     Select wipe data / factory reset then press the Power button.

5.     Select Yes -- delete all user data then press the Power button.
Note Reset process to may take approximately 1 minute.

6.     Ensure reboot system now is selected then press the Power button.

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Re: Droid X Stuck at Red Eye load.
Cody21
Master - Level 2
‎11-14-2011 02:50 PM

Try pulling the battery while it is on the RED EYE - leave battery out for like 2 mins, reinsert and try it again.

 

When you say SAFE MODE "won't work", specifically ??? Are you saying you are pressing the MENU button & powering up while continung to HOLD it and it still doesn't get past RED EYE?

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Re: Droid X Stuck at Red Eye load.
bill8t1
Newbie
‎11-15-2011 06:46 AM

Mine is doing the same thing!!

any ideas?????

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Re: Droid X Stuck at Red Eye load.
Cody21
Master - Level 2
‎11-15-2011 02:43 PM

and ??  did you try those steps?

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Re: Droid X Stuck at Red Eye load.
bill8t1
Newbie
‎11-15-2011 10:16 PM

I've tried all the steps I could find in the forums..

nothing seems to work...

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Re: Droid X Stuck at Red Eye load.
Cody21
Master - Level 2
‎11-15-2011 10:36 PM

can you elaborate?  what steps have you done and what were the results?

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Re: Droid X Stuck at Red Eye load.
bill8t1
Newbie
‎11-16-2011 06:27 AM

I've tried to get it into safe mode by holding the menu button when I turn it on as well as

tring to hold down the menu and the volume buttons at the same time,which I've read on this forum

somewhere.just a blank unresponsive screen,with a green blinking light

If I plug it into the car dock,I can get the icon bar to show itself as well as the menu on the car dock but as soon as i TOUCH ONE OF THE SELECTIONS THE SCREEN GOES BLANK.

 

 

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Re: Droid X Stuck at Red Eye load.
Cody21
Master - Level 2
‎11-16-2011 02:57 PM

What happened when you tried to just get into SAFE MODE?  Still hangs on RED EYE or what?  How old is your phone?

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Re: Droid X Stuck at Red Eye load.
bill8t1
Newbie
‎11-16-2011 11:11 PM

phone is 14 months...it doesnot go into safe mode screen is just blank/black

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Re: Droid X Stuck at Red Eye load.
Cody21
Master - Level 2
‎11-17-2011 01:41 PM

Do you actually see any startup at all while pressing the Menu button after powering up? Do you get the red "M"? Do you get the RED EYE?  When does it go BLACK/BLANK?  If nothing is working you might just want to bite the bullet and do a Factory Reset. or have you already tried that?

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