Droid Incredible 2 - phone will not open, people will not open, etc.

stacy422
Member

Last week my Droid Incredible 2 started acting funny. First I can no longer open the phone tab to make a call. I also can not see my contacts through the people icon. When i get a message I also no longer see the photos and names, only the phone number. Everything else on the phone is working. I also receive an error which says "Google services framework (process com. google. process. gapps) Stopped unexpectedly". I have powered the phone off and let it sit then powered back on a few times this has not fixed the problem. I have the most current update. It seems like a software issue, but not sure how to fix it. Any help would be great! Thanks

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Re: Droid Incredible 2 - phone will not open, people will not open, etc.

JonDoh
Novice

Have you tried pulling the battery, letting the phone sit for half a minute, re-inserting the battery and restarting the phone?  A battery pull does a soft reset and often solves problems like this.

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