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Droid Automatic Shut Rown and Restart

purplskye
Member

Ive had my Droid X for just over a month and I notice it will shut itself off and restart whenever it feels like.  This can happen when its just sitting on the table, during a call and/or texting....the thing is possessed.....

 

Any suggestions why this happens and how to make it stop?

 

Thanks

Tonya

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Re: Droid Automatic Shut Rown and Restart

Wildman
Sr. Leader


Try removing all installed application and see if issues stop because incompatible software is usually the nature of rebooting.

 

Here is a nice rule of thumb to consider, when you are having issues with a device and are using a number of applications installed, save yourself confusion and try removing all 3rd party apps or if all else fails you can consider hard resetting the device. A number of users blame the device before they isolate other possibilities, if you had a device show a issue and the unit is replaced and the new device has the same issue this should be clear that the device most likely not causing the issue.

 

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Re: Droid Automatic Shut Rown and Restart

Mjnub1
Member
I have had the same issue its a well known problem I have had 3 replacement all did the same
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Re: Droid Automatic Shut Rown and Restart

Cody21
Sr. Member

I had mine do this for the 1st time this morning when I activated WiFi ...  after starting it and attempting to connect to my home router, it just rebooted ....  only happened the 1 time.

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Re: Droid Automatic Shut Rown and Restart

dirkbonn
Sr. Member

 


Mjnub1 wrote:
I have had the same issue its a well known problem I have had 3 replacement all did the same

 

I have had 2 Droid X's.  The original I got on Launch day, and a replacement I got about 6 weeks later.  And neither had this problem.  My first X was replaced for a totally different reason, a pencil eraser sized spot on the screen that was there right at the beginning.

 

FWIW, I install very few apps. I only have about 6 so far.  Also, I never install 2 at a time.  I wait a few days between installs.  That way if a problem shows up, I have a good idea which app may be the problem.

 

Good luck whatever you decide to do,

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