Droid 2 freezing on start up
tb5111
Newbie

My droid 2 shut off this morning and when I try to turn it back on the red Motorola symbol pops up, then droid, then the red droid symbol thinking and that's as far as it gets.

I have removed the battery. Tried pressing the x and power at the same time the droid robot came up but then it froze.

Why is my only option to buy a new phone? I didn't break it so I should get a free one or mine fixed for having a contract. Have had this phone for one week past the one year warranty.

What is wrong with this phone????

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Re: Droid 2 freezing on start up
Wildman
Legend

This will wipe your device of all data but it should get it working again...

 

1. Turn the Droid 2 off. If it’s frozen and you cannot turn it off, pull and replace the battery.

2. Open the keyboard and press the X key while pressing Power. The device will power on. Keep holding the X button down until a white triangle with yellow exclamation mark appears.

3. Press the Volume Up and Volume Down buttons simultaneously to bring up the menu. (You may have to try this a few times before it works)

4. Select the Wipe data factory reset option. Use the Power key to confirm it.

5. Tap wipe data/factory reset then tap OK.

6. Select Yes – delete all user data.

7. Highlight reboot system now is highlighted then tap OK.

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