DROID ULTRA won't turn on

C_Meshele
Member

I have had my Droid for almost a year now and now it won't turn on.  The green notification light is on though.  I have held the power and down-volume button down for about 2 minutes and it worked for a second however it quickly turned off again. HELP ME PLEASE!

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Re: DROID ULTRA won't turn on

Community Manager
Community Manager
C.Meshele, I can understand how we need to get this fixed ASAP. I want your phone to be up and running without any issues. Is there any kind of physical or liquid damage to the device? Have you tried to press and hold the power down button for a good 10 seconds while the phone is on the charger as well as off the charger? Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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