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DROID BEEN UPGRADING ALL DAY
GENENO1234
Newbie

SOFT BEEN DOWNLOADING AND NOW INSTALLING FOR HOURS

  WHAT SHOULD I DO

I NEED TO USE THE PHONE

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Re: DROID BEEN UPGRADING ALL DAY
dohertycm
Newbie

Its dead....same happened to me....they are replaceing my phone.

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Re: DROID BEEN UPGRADING ALL DAY
tikibar1
MVP MVP
MVP

that bites

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Re: DROID BEEN UPGRADING ALL DAY
tikibar1
MVP MVP
MVP

it's probably trying to optimize your media; if you have a lot, it can take a while ... hopefully by now it's done

(and you should have posted this in the Bionic discussion)

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Re: DROID BEEN UPGRADING ALL DAY
Not applicable

I have found the OTA update is not the greatest. I recommend you connect to your computer and use the Verizon Upgrade Assistant .  Takes around 15 minutes from start to finish to get the update.

(Update: you have to use ota see http://www.motorola.com/support  look under software for your update instructions)

Message was edited by: Elector

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Re: DROID BEEN UPGRADING ALL DAY
vzw_customer_support
Customer Support

Hello GENENO1234,

Thank you for sharing your device issue! I'm SUPER eager to get this resolved for you! May I ask have the software finish downloading and installing? If not then have you already contacted our customer service for equipment options? If not then please reply to this message as we want you to enjoy your wireless service!

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

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Re: DROID BEEN UPGRADING ALL DAY
Squeekers
Newbie

Verizon Wireless Customer Support wrote:

                 

Hello GENENO1234,

Thank you for sharing your device issue! I'm SUPER eager to get this resolved for you! May I ask have the software finish downloading and installing? If not then have you already contacted our customer service for equipment options? If not then please reply to this message as we want you to enjoy your wireless service!

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

 

From a personal point of view, I would certainly hope it was finished downloading and installing by now.  After all, it's only been 3 weeks since he started the thread. 

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