Highlighted

Can't send text messages

Member

Recently I've been having trouble sending texts.  I'm receiving them with no problem, but cannot send.  When this first started I got a yellow triangular symbol, & message that it could not send.  Now I'm getting a red triangular symbol with same message. 

Anyone have any idea why this is happening & how to fix it?

Tags (2)
Highlighted

Re: Can't send text messages

Community Manager
Community Manager

Hi Smitti
I use my text messaging for everything. Let's get this addressed! Are you using a 3rd party application to send messages? Please try deleting all old text messages and  the contact information. Then reenter the 10 digit contact and retest.

Let me know if the issue persists, I would be glad to further troubleshoot.


JoeL_VZW
Please follow us on twitter @vzwsupport

0 Likes
Covid19