Hi Nimmi,
Congrats on your new phone! I know how important it is to have the phone available for use where you live. We only support devices that are active on the Verizon Wireless network in the United States. You would need to contact your local carrier for additional support with getting the device to work in Sri Lanka. Have a great day!
Thanks,
PamelaF_VZW
Tweet us @vzwsupport