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Camera
LMW2
Enthusiast - Level 3
‎11-02-2010 07:43 PM

When clicking on the icon for the camera the only thing that appears is a black screen with a square in the middle of the black screen. Even when taking a picture the picture comes out black. This was working before and not now. So I can not take any pictures. Thoughts please?

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Re: Camera
PFM
Enthusiast - Level 3
‎11-02-2010 08:39 PM

What OS version are you using? What happens when you tap the screen in camera mode? Do you have the option to turn on the flash? Does that work?

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Re: Camera
jmccoy70
Contributor - Level 2
‎11-02-2010 11:34 PM

Sounds like you have your finger over the lens or have a new case that is covering the lens. That Possible?

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Re: Camera
LMW2
Enthusiast - Level 3
‎11-03-2010 09:24 AM

No on the finger or new case. I wish it was that easy. Thanks

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Re: Camera
LMW2
Enthusiast - Level 3
‎11-03-2010 09:25 AM

Not sure on OS version. Yes the flash works. Thanks

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Re: Camera
firstlady09
Contributor - Level 3
‎11-05-2010 12:27 AM

Try these troubleshooting steps to resolve your issue.

 

 

  • Self portrait mode puts the DROID X camera in an automatic capture mode based on face-detection. If you aim the camera at an area that does not have any faces, the camera may not take a photo. In Self Portrait picture mode, the capture is automatic, so pressing the capture button will not work. Change camera's Picture mode to Single Shot (From camera view finder screen: press Menu > Picture Modes > Single Shot or Panorama/Multi-shot) to get out of self portrait mode and back to a normal camera style so you can use the camera/capture button to take a photo.


  • Camera will revert to last picture mode taken when camera is started. If you start your camera and get beeps when trying to take a photo, it is probably in Self portrait mode and needs to be returned back to Single shot mode. Change camera's Picture mode to Single Shot (From camera view finder screen: press Menu > Picture Modes > Single Shot.

 

  • If nothing works and viewfinder is black, check camera lens & shutter. It should be open so you can see the camera lens. When you take a photo, the shutter blinks closed and then back open. If the shutter is mechanically closed, handset may need to be repaired or replaced.

 

 

 

Here is a link for additional information. Click here https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/57990/kw/camera%2Bhas%2Ba%2Bblac...

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