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CLEAN OUT PHONE INFO
grannndma
Newbie

Bought a used Motorola Droid 2 phone. Big mistake!  After transferring all my info from old phone, thought this was all I had to do.  It wouldn't even let me set up my home screen correctly. It wouldn't let me answer some of my calls or make some calls. Just transferred my service back to my old phone. 

Before I send it back I need help for removing all my info from the phone before I send it back! I have tried for 2 hours to remove the info , but it is still  in the phone!

HELP!

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Re: CLEAN OUT PHONE INFO
Ann154
Super User
Super User

The factory reset isn't working?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.