Browser inserts a Trailing space after an Underscore in email address

jmccoy70
Novice

Browser inserts a Trailing space after an underscore when trying to login to an account giving a result like fred_ smith instead of fred_smith.  Makes it impossible to log in to one of my favorite forums.

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Re: Browser inserts a Trailing space after an Underscore in email address

Leslie1
Novice

Hi my name is Leslie Verizon wireless employee try a factory reset to see if will fix issue.

Factory Reset: http://search.vzw.com/?do=viewdoc&id=31308#preferred
From the main screen, touch menu tab
Touch Settings
Touch Privacy
Touch Factory Data reset
Touch Reset Phone
Touch Erase Everything
Warning: This will erase all data from your phone, including:

  • Your Google account
  • System and application data and settings
  • Downloaded Applications

It will not erase: Current System software and bundled applications; SD Card files, such as music or Photos.

Let me know if issue resolved? Leslie.

 

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Re: Browser inserts a Trailing space after an Underscore in email address

Cody21
Sr. Member

Are you using SWYPE to enter the ID ???  If so, SWYPE auto-adds a space when you lift your finger after entering text.

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Re: Browser inserts a Trailing space after an Underscore in email address

jmccoy70
Novice

No Swype involveed.  Entering firstnam, underscore, lastname no spaces and no commas into a UID box followed by a password in a pw box and hitting submit.  I comes back as no match with a space inserted after the underscore. I can go back and edit out the space and re-submit.... Same-o Same-o.

Same phone hardware same UID box same uid that worked under 2.1 now inserts a space under 2.2:smileysad:

 

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Re: Browser inserts a Trailing space after an Underscore in email address

Leslie1
Novice

Hi my name is Leslie Verizon wireless employee try a factory reset to see if will fix issue.

Factory Reset: http://search.vzw.com/?do=viewdoc&id=31308#preferred
From the main screen, touch menu tab
Touch Settings
Touch Privacy
Touch Factory Data reset
Touch Reset Phone
Touch Erase Everything
Warning: This will erase all data from your phone, including:

  • Your Google account
  • System and application data and settings
  • Downloaded Applications

It will not erase: Current System software and bundled applications; SD Card files, such as music or Photos.

Let me know if issue resolved? Leslie.

 

View solution in original post

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Re: Browser inserts a Trailing space after an Underscore in email address

jmccoy70
Novice

Thanks for the response.  I did the above after the 2.2 upgrade and that appears to be what initiatied the problem I am experiencing.  I will re-execute p34 you4 ei43dion qgof3.

The previous time I lost all data.

I think Backup Assistant backs up my Contacts.

In ColorNote there is a backup function that I have executed.

Can you tell me if the Colornote backup puts the notes and todo lists out to the SD card?

I noticed Backup References in the factory reset menu the last time.  Can you tell me what that backup process entails?  where does the Data go and what data is included in that backup process?

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Re: Browser inserts a Trailing space after an Underscore in email address

jmccoy70
Novice

Bummer.  Followed the directions again.  Contacts came back.  Did the Colornote backup before aI followed the directions.Turns out the Colornote App does not appear to have a Restore function???:smileysad:

Any ideas on how to pull my notes and ToDo lists back???

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Re: Browser inserts a Trailing space after an Underscore in email address

jmccoy70
Novice

Strange Stuff

First Factory Reset caused a Trailing space to be inserted after an Underscore character in a Login box for a Website

Second Factory Reset resolved the Trailing Space insertion issue.

 

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