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Re: Backup Assistant Error Code: 10?

Member

Has anyone found a fix for this problem. I am in the same boat!

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Re: Backup Assistant Error Code: 10?

Sr. Member

Giterdone,

In answer to the comet your contacts are gone it's because you were using AUTO SYNC.  I have seen several folks on this and other forums say that they went to bed and when they woke up in the morning all their contacts were gone.  Never trust auto sync you may be sorry!

May I suggest to you folks and anyone else, DO NOT ACTIVATE AUTO SYNC.  It's kind of like playing Russian Roulette.

I spent so much time building my contact list that I back it up in three places.  First I use Google, than a $20 program that copies it to my laptop PC, and finally to the CD Card in my Charge phone.  BTW, my auto sync is OFF because of a disaster I experienced caused by Verizon's BU-Assistant APP and it was my Google backup that saved the day for me.

JerryF

PS,  This probably will not work but try it anyhow.  Touch Contacts and then press the MENU button.  Then touch  Import/Export.  Then choose Export to SD Card and it will copy any contacts found to your SD card.  Then go to the APP "My Files" and look for the folder external_sd.  If it found any contacts they should be in the file called 00001.vcf.  If you touch 00001.vcf it will let you return the contacts to your phone and/or your Google account.  Good luck but don't hold your breath! 

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Re: Backup Assistant Error Code: 10?

Member

I also have a Droid Charge and these same things are happening to me ever since the update.  Any answers out there?

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Re: Backup Assistant Error Code: 10?

Novice

try syncing your contacts with g-mail - works much better....

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Re: Backup Assistant Error Code: 10?

Member

Thanks! In my settings/acounts and sync/ my gmail account says “sync in on”. Does it also sync phone numbers? Can i delete Backup assistant?

Thank you for your help!

From: jco23

Sent: Thursday, May 24, 2012 8:05 AM

To: gail lewis

Subject: - Re: Backup Assistant Error Code: 10?

Re: Backup Assistant Error Code: 10?

created by jco23 in DROID Charge by Samsung - View the full discussion

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Re: Backup Assistant Error Code: 10?

Novice

yes - google will sync anything stored in your gmail contacts.

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Re: Backup Assistant Error Code: 10?

Member

so i go online and put all my contacts’ phone numbers in my gmail? and then sync it?

From: jco23

Sent: Thursday, May 24, 2012 3:13 PM

To: gail lewis

Subject: - Re: Backup Assistant Error Code: 10?

Re: Backup Assistant Error Code: 10?

created by jco23 in DROID Charge by Samsung - View the full discussion

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Re: Backup Assistant Error Code: 10?

Novice

exactly - it should sync automatically if you set the background data to be on (on by default).

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Re: Backup Assistant Error Code: 10?

Member

I have a LG Revolution & I am experiencing the same problems. [10]Database Error

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Re: Backup Assistant Error Code: 10?

Member

I am getting the same error code (10) and message "Sync Service failed - Failed to read data from Android Contacts Provider."

The only thing I can think of that has been different recently is I did edit my contacts online. I am not sure why this would cause them to not sync to the phone.

Please help - my contacts have not backed up recently.

Joe

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