Audio issues...Ringer Volume screen comes on by itself...
jjph
Newbie

This is the 2nd Incredible 2 I have had in the last month. :smileysurprised:(  I am having all sorts of audio problems. Right now the Ringer Volume screen comes on whenever it wants to and stays on the screen no matter what I do.  Please help!

0 Likes
Re: Audio issues...Ringer Volume screen comes on by itself...
AnthonyTa_VZW
Verizon Employee

jjph,

 

So sorry you are having trouble with your replacement too!  I would be happy to assist you!

 

Have you installed any type of "Antivirus" applications on your Incredible 2?  Have you tried Soft Resetting (power off and pull the battery for approximately 1 minute)?  Is this happening when the phone is not being used, or idle?

 

Let me know so I can further assess.

0 Likes
Re: Audio issues...Ringer Volume screen comes on by itself...
pickandpat
Newbie

If you have a case on your phone, remove it and see if the problem continues.

0 Likes
Re: Audio issues...Ringer Volume screen comes on by itself...
Rhaulsey
Newbie

I was having the same problem.  I currently have a case on the phone and that is the problem.  It is too tight. 

 

For about three days, i just loosened the case around the volume section of the phone; suprisingly, that seemed to work.  Try it out.  Now, I can raise and lower the volume with no problem. 

0 Likes