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ALT SYM key not working
Jennifer310
Newbie
‎11-06-2010 05:43 PM

Ever since I updated this morning, when I use my keyboard and press the ALT and the SYM (space bar)  the little box with the symbols does not come up..it just does a space.  I turned the phone on and off and also took the battery out, and still having this problem.  Any help?

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An Accepted Solution is available for this post.
Re: ALT SYM key not working
Ambreezy
Contributor - Level 3
‎11-06-2010 08:22 PM

On your device you can dial *228 press send and when provided the options select option 1 to re-program. If this does not correct the issue, you can then perform a hard reset on your device.

 

  • From the home screen, touch the applications tab (located at the bottom of the display).
     
  • Touch Settings.
     
  • Touch Privacy.
     
  • Touch Factory Data Reset.
     
  • Touch Reset Phone.
    Note If presented, enter the current passcode or draw the unlock pattern.
     
  • Touch Erase Everything.
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