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3G symbol and signal missing

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<< Branched from an earlier discussion for better exposure >>

I am having a problem and i am unsure how to fix it i tried the airplaine mode that has been mentioned before but the signal has not returned. Also I can not get on the internet on my phone as I have tried many times, I thought the icon may have just dissapeared but unfortunatly it is actually the signal that is gone. It is only on my wifes phone.

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