You might may have noticed a change in the links provided by Verizon Wireless Customer Support Representatives here on the community. The links in question look like this:
This is the result of the URL shortening system supported by the platform our reps use to field and answer your questions. Please note that these links are perfectly safe to follow when posted by customer service representatives. Reps will frequently provide links that will take community members to other parts of the Verizon Wireless website in an effort to help troubleshoot problems and provide solutions. You can identify customer service reps by their profile pictures and signatures at the end of their posts.
Thank you for your continued contributions to our community!,