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Message was edited by: Verizon Moderator
Downloading full movies? What exactly do you mean by that? You mean STREAM movies like Netflix? If you're actually watching in HD that would use 2 GB and hour or 4 GB per movie which means more than 2 movies and you're over you 10 GB limit. Most place that have Hughesnet reviews most of the reviews are BAD. not a little bad VERY bad. And honestly if I was going to get satellite internet I would have go with WildBlue's Excede internet over Hughesnet.
As far as your claim Verizon is "fraudulently charging customers for data they have not used." That is pretty serious charge and frankly you could be sued for liable and you have have to prove your claims. Can you do that? Um nope.
Wow. Anger issues?
Doesn't matter what other people say, my experience with HughesNet is extremely positive. If you don't want to use them, don't.
So sorry I didn't use the correct geek speak. I did "stream" movies. However, I also DOWNLOADED movies to my hard drive. Believe whatever you want, that's what happened. I couldn't care less what you think must have happened.
As for proving my claims, threats of liable, etc.: You have no idea whether I can prove my claims or not.
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Message was edited by: Verizon Moderator
i wish i could see you face when you realize what you just said.
Have you had the same problem I've had in ALWAYS being diverted to financial svcs and having to get an act of congress to get to POSSIBLE support?? I've rarely personally been able to talk to ANY tech support.
Is there actually a class action suit pending??? How do we get something like that started???
prettyppam wrote:
Is there actually a class action suit pending??? How do we get something like that started???
First, talk to an attorney.....
Lilybramble wrote:
Doesn't matter what other people say, my experience with HughesNet is extremely positive. If you don't want to use them, don't.
So sorry I didn't use the correct geek speak. I did "stream" movies. However, I also DOWNLOADED movies to my hard drive. Believe whatever you want, that's what happened. I couldn't care less what you think must have happened.
As for proving my claims, threats of liable, etc.: You have no idea whether I can prove my claims or not.
A) I don't have to use Hughesnet or Verizon because I have real internet. If a chose to live in area without real internet I would expect that there are some limitations.
B) Well keeping enjoying you obviously low rez movies. Glad it's working out for you.
C) No I don't know what you can or can't prove but please keep us informed on your lawsuit against a multibillion $$$ corporation. I have a pretty good idea how that is going to turn out but I don't want to say anything because you'll just get all angry.
I've call and call VZW so many times. They sent me the new device and put in the new sim card. The speed changed from 3G to 4G earlier November. But we were having the "over the usage" issue since October. They told me that maybe I download the movie or song. Which I don't even do that because I know we only have 5GB date limit. They said since I got the new device and the sim card, it doesn't looks like it's "their fault" to cause the data usage to go up so high. For example, I was paying TWO online banking bill, within 5 minuts, I was done and happy about the speed of the 4G. But guess what, later on, I saw the usage on that time fram, I used "0.33 GB". Hello... I'm not the computer expert, but to use that much by just paying two online banking bill?? This is not going anywhere by calling them and I hate to pay them the money that I didn't even use those data. Can we print out all these communications and send it to FCC or BBC?
File an FCC complaint www.FCC.gov/complaints, I think or just google FCC. They allow you to upload files regarding the complaint. You can copy/paste specific conversations and posts into your word processing document and then upload that single file. I sent them all of my postings to that point in time.
Good Luck!!!
INterestingly, VZ has NEVER followed up on a SINGLE promise... now several out there just hanging.... 16 days and 700$$ into this mess, plus 130$ of erroneous designation of a monthly phone as a 'contract' phone so they could steal the upgrade to give my Mom a better access point, all without explaining the real cost to me. She believes she got a great deal!!
Thanks. I will do just that. I hope everyone who has the same problems like us could see this and file the complaint with FCC. Don't let the big company like VZW to "steal" the money from the customers. People needs to stand up together.
Start a new topic or ask questions in the open forum.
