Verizon Mobile Broadband Only Connecting at 1xRT And Disconnects Frequently
TaeSong
Contributor - Level 1

I have Mobile Broadband, but lately I haven't been getting full speed... it only connects at 1xRTT speed and transfers at about 170kbps (16KB/s) and disconnects frequently.  I'm not the only person, I recommended Mobile Broadband to another person and he is having the same problems with slow speed and disconnects.

 

I have seen faster speeds, around 1Mbps range when my USB720 was using EVDO rev. A.  Now it's always 1xRTT for transferring data.

 

I'm not getting what I paid for or what I was promised.

 

 

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Re: Verizon Mobile Broadband Only Connecting at 1xRT And Disconnects Frequently
Kimberly_Nicole
Contributor - Level 2

Hi.  I am sorry you are having issues with your Mobile Broadband speed and I can certainly look into this for you.  :smileyhappy:      How long have you been having these issues?   Do you use a PC or a  MAC?   What is your zipcode so I can check your area?

 

 

Waiting on your reply :smileyhappy:

 

 

Thanks!

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Re: Verizon Mobile Broadband Only Connecting at 1xRTT And Disconnects Frequently
OlenAhckre
Newbie

This is just great, someone offers to help then disabled my regular login account so I couldn't reply to this message.

 

Is this Verizon's idea of costumer service?

 

 

How long have you been having these issues?

 

I've been having problems with Verizon for about nearly a year and so has my friend who (only recently, several months ago) purchased Verizon Mobile Broadband  (Laurel, Delaware area).

 

 

Do you use a PC or a  MAC?

 

I own a PC.

 

 

What is your zipcode so I can check your area?

 

21874 / 21850  -  Willards / Pittsville  area

 

 

Tae Song

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