VZAccess Manager / Wireless Zero Config service issue

[scj6771]

VZAccess Manager version - 7.2.1.2 (2420b)

Qualcomm Gobi 2000 wireless HS-USB 9205

I am having an issue when the VZAccess Manager software is opened it will stop the Wireless Zero Configuration service and many times it will not start after the VZAccess Manager is closed? This is causing an issue when a user needs to access a wireless network.

This does not happen all the time, I have seen where the Wireless Zero Configuration service will start after VZAccess Manager is closed but not every time, it looks like VZAccess Manager is closed but when I go into task manager it still is running.

[scj6771]

This can't be normal behavior? Even when I go into OPTIONS ---> PREFERENCES ---> WiFi and choose "None (wifi support disabled)" it will still stop the Wireless Zero Config service when VZAM is opened?

[scj6771 · Accepted solution]

Looks like if I reinstall and remove the "WLAN" option from the setup then it resolves the issue.