USB760 Dropping Issues

sthomas71762
Member

I have a Verizon USB760 device.  Lately it has been dropping connection several times a day.  I live across the street from the Verizon tower for my area.  I have updated the software, reset the device, and moved it around the house.  I am at my wits end.  I am not a tech person so if you respond, please put all suggestions in everyday language....ha!!  Any suggestions would really be appreciated.

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Re: USB760 Dropping Issues

Customer Service Rep

@Sthomas71762

Let's ensure you're able to browse the internet at your convenience. What zip code are you located in? How long has this been going on? Any changes to the computer being used?

YosefT_VZW
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