Re: USB 551L keeps disconnecting me constantly, very annoying, Please Help!
MyVer
Enthusiast - Level 2

I have been fighting the same drop connection problem for the past year with my 551L. I've done everything suggested by tech support including the purchase of an external antenna even though my signal is not marginal. Recently I had the 4/30/2012 firmware release installed (I had to bring it to my local Verizon store because my connection is not reliable enough to download). I was told this is the release that would finally solve the reliability problem so I was actually excited about a simple software release. My frustration has now been brought to an unbearable level due to the continued constant dropped connection problem. No improvement! Shame on Verizon for their lack of meaningful effort to resolve this problem. If you read the reviews on this product(all 160) the common thread is total frustration with dropped connection (4G and 3G). The 551L is an unstable piece of junk that continues to be promoted by Verizon...Shame!!