Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
UML290 USB Modem 4G

I had a PC5750 that worked great with my corporate VPN and I heard about the 4G modem (UML290) and just had to have it. It has an unbelievable speed and I love that. But like the other people here, it will not connect to my corporate VPN and I am using the standard Microsoft VPN application. I have to be able to login to my VPN or it is useless to me. Hey Verizon Hello! Is anybody out there? I hear crickets. I need help, I have a corporate account with you Chop! Chop!

Re: UML290 USB Modem 4G

The Pantech UML290 4G USB modem is  VPN capable.

Verify the settings on the device.  

The USB modem (with the SIM card) must be inserted. 

Open VZAccess Manager.

 From the Windows desktop, click Start > All Programs (Programs) > VZAccess Manager.

If presented, enter the PIN then click OK.

 The default PIN is 1111.

From the Top menu, click Options > Preferences.

Select the feature, adjust as desired then click OK.

Ensure desired options are selected (checked). 

VPN Client 

Specify a default VPN Client to open. 


Specify a default profile in which to connect. 

Automatically start the VPN on connection 

Opens the default VPN application upon connection. 

Try the links below for more trouble shooting steps:

Copy and paste the links below into your browser's address bar for more information.