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Slow Broadband with USB 720
jandseakin
Newbie
‎04-04-2009 03:55 AM
We've been pretty happy with Verizon broadband, but suddenly, it is painfully slow.  Does the speed improve with different modems, or should the 720 be good enough?  
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Re: Slow Broadband with USB 720
garetjaxthemise
Contributor - Level 2
‎04-05-2009 12:39 AM
If you are using streaming video or anything like that, they may have capped/restricted your speed. Watching streaming video thru your BBA device is actually a violation of your Terms & Conditions w/ the card
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Re: Slow Broadband with USB 720
brookvalleyfarm
Newbie
‎04-15-2009 12:33 PM
I am curious about this as well because it seems like our connection speeds have constantly gotten worse and I received a call from my wife this morning that she could not connect at all.  I cannot do much about it from here at work, but since she uses our computer and internet for work as well, it is a problem that needs to be fixed as soon as possible. 
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Re: Slow Broadband with USB 720
Super_Dave
Enthusiast - Level 1
‎04-15-2009 08:45 PM
Are you getting any error message when connecting? Are you being disconnected? Do you get good signal? Has anything changed? What speeds are you getting? Does VZAccess Manager say you are connected to "Broadbandaccess Rev-A"? There are a lot of factors to this - you may be best off contacting Verizon's tech support!
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Re: Slow Broadband with USB 720
jandseakin
Newbie
‎04-16-2009 02:17 AM

Thank you all for your input.   I don't have trouble connecting, but sometimes I do lose my connection.  The main problem though, has been the slowness.  After talking to a Verizon rep, I learned that excessive usage may cause my connection to slow, and time is counted even when I'm not using the internet, but the device is on.   So, I've been careful to disconnect anytime I'm not using the internet, and it has been much better. 

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Re: Slow Broadband with USB 720
Not applicable
‎05-02-2009 06:11 AM
The only cap that should exist is the 5GB if you are on the 59.99 plan. I don't think vzw puts a slowdown on your downloading if you are streaming video, or downloading large files. If you do find your speed decreasing, terminate that session, then on vzan go to options and activation. If there has been any changes made to the towers in your area this will help. you should see an increase in speed from there. If the slow speeds persist call tech support to do a little trouble shooting as you may be going in between the 1X(voice) and the EVDO(data) systems.
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