Reset?
Corton
Newbie

Alright so i called verizon i could days ago and asked about my mobile broadband because i got a text saying i went over my usage and they said it will reset on May, 5 and i checked today and now it says June, 4 it will reset but it did not reset yet? Does it take time for them MB's to be reset?

0 Likes
Re: Reset?
JB21386
Contributor - Level 1

 


Corton wrote:

Alright so i called verizon i could days ago and asked about my mobile broadband because i got a text saying i went over my usage and they said it will reset on May, 5 and i checked today and now it says June, 4 it will reset but it did not reset yet? Does it take time for them MB's to be reset?


The Verizon site is a little notorious for not being "real time" when it comes to your usage. It may take a few hours or as much as a day I have noticed.

 

0 Likes
Re: Reset?
MorganB
Specialist - Level 1

The usage can take 24-48 hours to update at the end of your billing cycle.

0 Likes