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New Network Extender isn't working - getting fast busy
droidnoid
Enthusiast - Level 2
‎08-13-2010 05:36 PM

I just setup a new network extender.  All four lights are blue, and I'm sitting six feet from it with a Droid X.  When I dial #48, I don't get any sort of announcement, but just a fast busy.

 

It's been setup for about 30 minutes.  I know it says wait an hour, but if all four lights are blue, and I can manage numbers through my account online, I would think it would be working.

 

Any suggestions?

 

Thanks,

Richard

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Re: New Network Extender isn't working - getting fast busy
OldPilot
Contributor - Level 1
‎08-13-2010 06:31 PM

I had the same thing when I set mine up. Call Verizon at 1-800-922-0204 and jump through the voice hoops to Tech Support ( Option 3 ) and talk to a rep. They will hopefully walk you through it -- mine was addressable on line after I did that. Just be prepared for the frequent, unexplained, nationwide outages.

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