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Network Extender Outage ?
Bobsal
Newbie
‎08-26-2009 12:51 PM

Woke up this morning to flashing Red SYS light.  Steady flashing most of the time, then rapid flashing like it is trying to establish a connection.   Alternates between the two states.  Been doing it for at least 3 hours now that I know of.  All other lights are blue as normal.

 

Anyone else having problems?

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Re: Network Extender Outage ?
pdmcclure
Newbie
‎08-26-2009 01:12 PM

Yes, having troubles here in RI. My Network Extender worked fine last night.

 

It looks like Verizon may have done some type of upgrade.  My firewall started denying traffic from the Network Extender to Verizon using port UDP/10162 around 2AM local.  In looking back at my logs, I've not seen traffic to that port before.   I've updated my firewall to allow that traffic, but things still aren't working as of 10:10AM EDT.

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Re: Network Extender Outage ?
nhdad
Newbie
‎08-26-2009 01:23 PM

Same here up in NH.  I love this device, but it gets old with some of these weird issues...

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Re: Network Extender Outage ?
Bobsal
Newbie
‎08-26-2009 01:33 PM

Since you mentioned the UDP, I checked my router logs.  This message started appearing about 8 hours ago:

 

Blocked outgoing ICMP packet (ICMP type 3) from 192.168.1.93 to 69.78.95.193

 

192.168.1.93 is the network Extender.   I assume that 69.78.95.193 is some address at Verizon (which, I guess, is currently unreachable).

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Re: Network Extender Outage ?
Brewsky3486
Newbie
‎08-26-2009 01:43 PM

It's out here in New Jersey as well fyi

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Re: Network Extender Outage ?
collette
Newbie
‎08-26-2009 01:55 PM

Out in Utah also. 

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Re: Network Extender Outage ?
User202
Newbie
‎08-26-2009 02:00 PM

Out here also on Long Island, NY.  Spoke to VZW Network Extender customer service and they stated that it was a nationwide outage with no known estimated time to back in service.

 

Hopefully since it affects all Network Extenders, the problem will be fixed sooner rather than later.

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Re: Network Extender Outage ?
SoCal_GT
Newbie
‎08-26-2009 03:22 PM

 

Service is out in Southern CA too!

 

This has happened to me twice before - both times the support line proved to be completely worthless and within days the service was restored. Let's hope this recent outage wouldn't take that long...

 

 

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Re: Network Extender Outage ?
kujoe
Enthusiast - Level 2
‎08-26-2009 03:30 PM

Same problem in Florida. This is the issue i posted earlier. Sys light flashing.

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Re: Network Extender Outage ?
imaref
Newbie
‎08-26-2009 03:49 PM

Mine went down (in Maryland) late last night. It came back on at 12:30PM today but went back down ten minutes later.

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