Myfi is running very slow, what can cause this?

[Kiawahlouise]

Myfi is running very slow, what can cause this?

[John_Getzke · Accepted solution]

Either a service problem in your area or a glitch/hardware problem on the Jetpack.

To determine service problems simply travel to a different area and rerun your speed test.  If the problem persists then its a glitch/hardware problem on the Jetpack.  If not then its a service problem in that particular area that would need to be addressed by VZW or improved with the usage of antennas/boosters.

When performance testing be sure to use a tool that is universal to better illustrate the problem.  For example a common utility is to speed test using www.speedtest.net.  Run this test a few times to build an average and then perform the same tests in a different location or after changing something around.