1. Can someone please explain what the real network topology is with this service? It seems like the antenna, coax
interface and wireless router are each intelligent entities and have their own network addresses/settings/etc. The instruction manual doesn't have a lot of detail (consumer market). For example, it appears I have two DHCP servers-- one on the HBA (Home broadband antenna) and one on the HBR (home broadband router).
2. I'm trying to get simple port-forwarding to work.
I've verified that the machine will accept SSH connections (connected via one of the other machines on my home
network), but I just get timeouts if I try to connect remotely.
The manual just has these basic steps, so I'm at a loss as to what I'm missing. The destination host has a fixed IP address
(in the range of one of the DHCP servers).
Plot thickens... My service dropped, so I called support. After we addressed the issue (just seemed to require a whole
system power cycle), I asked about help with setting up Port Forwarding. The lady said Verizon would not support
this feature. When I said it was in the HF manual, she said they had not been trained to support it and could not help. If I
got it working on my own, that was fine.
So, other than the *611 number for support, is there any path for technical issue escalation?
Other than the "how much data do I really use for my Internet link?" vs "Verizon data caps", the service has been
pretty solid since installation.