Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Can't update datacard
jcgc50
Newbie

I purchased a UM 175 datacard and Alltel plan in July 09. About two weeks after that VZ took over the account.

 

The card was initially activated with the Alltel software. Since then I have installed and use VZAM software which connects with no problem.

 

However, I have never been able to update the card since that initial activation. Since I travel a good bit the impact I have had is that frequently associates who have a VZ card connect with a strong broadband signal and I don't.

 

I have called VZ customer support more than once. I get different explanations but no solution.

 

Anyone have any ideas?

 

Jim

0 Likes