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Hi ChristinaB_VZW,
I have the same frequent disconnect issues even though I changed time settings to "Never". Called TechSupport but no luck. Appreciate your help !!
Thanks,
Harikrishna
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After I complained so loudly the other day, made those changes and like magic, the next day all of a sudden it's operating at 4G and is working great. Knock on wood.
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I am not really tec savvy = devise only works half the time; we took our 3 G back and updated to the 4Gmifi and worked off and on for awhile now mostly off- I am used to a broadband but we moved to country and cannot get anything but wireless or satellite. I use my computer for work and if I do not get it figured out; I will not have a job.
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Read the posts before yours, make the software upgrade and follow the directions for adjustments to your settings and see if it works better. Mine's doing great now.
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Mine is not. Neither were any of the ones we procured for a proof of concept here. Devices were replaced, current firmware, tried everything. Won't stay connected. Period.
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WarpNine wrote:
Keep in mind that the entire 4G LTE network from New York to L.A. was up and down all day yesterday. Also, bouncing from 4G to 3G was not working either. Even the 4G smartphones people have in my office were down. Before yesterday, my hotspot was working perfectly for the past month... Just an FYI...
Has nothing whatsoever to do with the issue. These symptoms and this (unacceptable) behvior is exactly what many of us experience starting with the very first time the device is powered on until now. In other words, either the network itself is always done (for months) or this issue has not a darned thing to do with the network outage.
Furthermore, many of us have to set the 4150L to "LTE Only" in order for it to select LTE mode in any case, so the bouncing "should" not be happening. Bearing in mind obviously, that we should not have to set the device to "LTE Only" to begin with - but are only forced to do so because the device cannot properly discriminate and select the correct network/protocol to use in normal operations.
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I've doing all the tweaks and adjustments to get my hotspot to work for the past 6 months. My hotspot is set to 'LTE Only' as well. Paying $57 per month, should this be necessary? No! But on the other hand, I am a realist. I post on this forum for people who are frustrated and want to get 'something' for what they are paying for. Since there are so many problems with the device, I thought I'd just make sure everyone was aware that for a short time, the network was totally dead and not to adjust any of the band aids, duct tape, and spit on their hotspot to compensate....
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No problem - I was not criticizing you. Like you, just trying to make sure there was transparency with the (multiple and continuous) issues surrounding the 4150L.
To be honest, were it only that I had to set the device to "LTE Only" and deal with changing the config whenever I'm possibly not in an LTE area I'd be OK. However, that's not the case and the device VERY frequently locks up and requires reboot. I've actually video recorded the whole "dormant", disconnect, then cannot reconnect via the admin console thing and will be uploading it for others to see just how broken it is.
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Then, someone posted a suggestion that defied logic. I didn't see how it would make a difference, but what did I have to lose?
I did a hard reset, removed the battery and the SIMM, count to 30, replace the SIMM (after making sure its clean), replace the battery, power it up, and reconfig. Mine has been working fine ever since.
Go figure?