Waive upgrade fee

MREVJR
Member

I am looking to buy a new Samsung Galaxy S10 plus at BestBuy.  The phone will  be activated upon purhcase.  They tell me Verizon will charge me a $40 upgrade fee.  I have been a Verizon customer for over 10 years.  Does anyone know if Verizon would waive the upgrade fee if I request it? Of course the request would come after the fact that is after I had already bought the phone.  Any suggestions or words of advice will be greatly appreciated.  Thank you.

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Re: Waive upgrade fee

rcschnoor
Sr. Leader

No they won't. If you don't want to pay the upgrade fee, you need to get the unlocked version and simply insert the old SIM card from your old device into the new device. I'm not sure if Best Buy sells the unlocked version, but you can purchase it directly from Samsung.

Re: Waive upgrade fee

bearone21
Leader

probably not if you buy from best buy!!

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Re: Waive upgrade fee

TAMSEL9
Member

No, they will not waive the fee! It's a one-time charge that everyone has to be pay. 

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