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Poor cust service and care

Member

I bought the Kyocera it's junk

I would love to get the BV 9800

But you all lock out certain companies because you can't make enough money on the phone.

Been a 10-year customer and I'm about ready to leave I'm sick of it.

Pretty to sacrifice service for customer service customer care

Singed FEDUP

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Re: Poor cust service and care

Community Manager
Community Manager

We certainly want you to be happy with your device, Fwservices. What are you experiencing with your Kyocera? Some devices aren't compatible with our network technology. You can always check if a device is compatible with us by using this link. https://www.verizonwireless.com/onedp/byod#/.JoeyM_VZW

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Re: Poor cust service and care

Novice

That has nothing to do with customer service. That's the manufacturer not supporting radio frequencies used by Verizon.

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