Re: OnePlus 7 pro
NewOldcustomer
Contributor - Level 2

I’m disappointed the 7 pro and 7 are not whitelisted by Verizon.  6t is working great. I guess this is how to keep me from buying new phones 😆.  

However, I don’t usually keep Phones more than 1 year, so I would like some options pretty soon.  

Re: OnePlus 7 pro
Jmwalter
Newbie

So Verizon puts the OnePlus 7 Pro one thier web

https://www.verizonwireless.com/unlocked-smartphones/oneplus-7-pro-unlocked/

 

But I try to activate and the Add Own Device page claims it is unsupported.

Talk about frustrating.

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Re: OnePlus 7 pro
vzw_customer_support
Customer Service Rep

Sorry to learn you are having a problem with the phone activation. This is our link to check and make sure the phone will work on our network:https://www.verizonwireless.com/onedp/byod#/deviceType Open the link and select the appropriate options and hit next.

DoloresK_VZW

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Re: OnePlus 7 pro
mama23dogs
Legend

@Jmwalter wrote:

So Verizon puts the OnePlus 7 Pro one thier web

https://www.verizonwireless.com/unlocked-smartphones/oneplus-7-pro-unlocked/

 

But I try to activate and the Add Own Device page claims it is unsupported.

Talk about frustrating.


But they haven’t updated the list of approved devices to include the 7 or 7 pro.  

https://community.verizonwireless.com/t5/Bring-Your-Own-Device/Verizon-Certified-Unlocked-Android-Sm...

Come on Verizon.  🤨. 

 

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Re: OnePlus 7 pro
sid24
Enthusiast - Level 2

I just bought one plus 7pro.  The phone has dual sim . It seems Verizon sim fits only on the Sim 2 slot . It better to go to the Verizon store . Get a fresh sim  card . The Sim is free I did not get charged for a new sim. Do not ask rep to add cdma less on the device . This will not work . Ask the rep to go through Verizon troubleshooting steps listed for one plus pro device . Apparently their is code listed hd calls that has to enabled in the device . Once that was done . Everything worked no dropped calls . I could txt ,call and do everything. 

Re: OnePlus 7 pro
vzw_customer_support
Customer Service Rep

mama23dogs,

 

You are right to want an updated list, and I am happy to report that we do indeed have one.

 

The prior discussion post you linked to was accurate as of it's original posting, but we recommend using this link for review of supported unlocked devices: http://spr.ly/66041DK9s

 

I hope this helps.

 

ColinH_VZW

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Re: OnePlus 7 pro
Toy9cito
Newbie

@interox wrote:

I activated both a Oneplus 7 pro and a Oneplus 6T using the Verizon online tool. Both are working perfectly, I did not have to use customer service at all.  The only feature I miss is not having WiFi calling but both phones are great otherwise.  Both are flagship performance at a fraction of the price of a comparable iPhone, Pixel or S9.  I am really please with the phones after 1 month of ownership.


Are you still recommend or have any other tips of using one plus 7 pro on Verizon..? I don't use wifi calling much

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Re: OnePlus 7 pro
mama23dogs
Legend

@Toy9cito wrote:

@interox wrote:

I activated both a Oneplus 7 pro and a Oneplus 6T using the Verizon online tool. Both are working perfectly, I did not have to use customer service at all.  The only feature I miss is not having WiFi calling but both phones are great otherwise.  Both are flagship performance at a fraction of the price of a comparable iPhone, Pixel or S9.  I am really please with the phones after 1 month of ownership.


Are you still recommend or have any other tips of using one plus 7 pro on Verizon..? I don't use wifi calling much


Wifi calling is still excluded for non Verizon androids. 

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Re: OnePlus 7 pro
vzw_customer_support
Customer Service Rep

Toy9cito, Wi-Fi Calling is an essential feature to have. Our goal is to make sure you are able to use it. I will need to check your account to make sure the line is provisioned properly. Are you currently traveling outside of the U.S.?

 

DiaS_VZW

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Re: OnePlus 7 pro
NewOldcustomer
Contributor - Level 2

🤨
The title of the thread is 'oneplus 7 pro'. Unless there has been a change in Verizon policy, there is no WiFi calling on non-Verizon branded androids with the Pixel being the singular exception.  

I would be DELIGHTED if that were no longer the case.