probs w/ mouse on bb tour

[carahunt69]

i have a bb tour and the mouse goes up and sideways but wont go down. have tried alcohol but still wont work. is it fixable?

[StreetDocRN]

Hi,

A little trick you can try on your Tour.  First, turn your device off.  Next, place the device on a hard, flat surface.  Now, gently depress the trackball while at the same time moving the trackball up, down, and side-to-side.  Repeat this motion a few times.  Now power your Tour back on and see if the trackball is more responsive.  This little trick has been known to work.

Doc