Re: Very poor signal in Phoenix, AZ.
andrewt_vzw
Verizon Employee

rgray,

Thank you very much for confirming. That is absolutely the latest update for the Priv available at this time. If that is up to date then it shouldn't be having an effect. Do others with different devices get good service in these locations? What happens when you try to use the phone there?

AndrewT_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Very poor signal in Phoenix, AZ.
rgray
Contributor - Level 1

Yes. The call quality is fine which makes me wonder if it's a false indication of signal strength. Is there a way to test 4G speeds with VZW?@AndrewT_VZW vzw_customer_support​@

0 Likes
Re: Very poor signal in Phoenix, AZ.
Mazyar
Enthusiast - Level 1

Just waste of money. What is the difference between Verizon and other competitors. Very low signal and drive me crazy.

0 Likes
Re: Very poor signal in Phoenix, AZ.
vzw_customer_support
Customer Service Rep

We always want you to have excellent service. We'd like to see what's going on. Let's get to the bottom of it. Please send us a Private Note for assistance.*Melissa

0 Likes