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Upgraded to OS v4.7.0.148 and cannot set ring tones or alerts.
mpass8
Newbie

I upgraded to OS v4.7.0.148 on my BB Storm 9530 and now I cannot set ringt ones or alerts.  What gives?

 

Thanks,

 

Mike

Labels (1)
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Re: Upgraded to OS v4.7.0.148 and cannot set ring tones or alerts.
LCromwell
Specialist

Try and roll it back to .147   ............

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Re: Upgraded to OS v4.7.0.148 and cannot set ring tones or alerts.
LCromwell
Specialist

Just a thought Mike, did you pull the bat. and restart?

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Re: Upgraded to OS v4.7.0.148 and cannot set ring tones or alerts.
LCromwell
Specialist

I cannot remember where in the phone you find what OS number you have?

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Re: Upgraded to OS v4.7.0.148 and cannot set ring tones or alerts.
LCromwell
Specialist

LCromwell wrote:

I cannot remember where in the phone you find what OS number you have?


BUMP

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Re: Upgraded to OS v4.7.0.148 and cannot set ring tones or alerts.
mpass8
Newbie

Thanks for the suggestion about pulling the battery.  I gave it a try and it was no help in restoring the ring tones or alerts.

 

For the OS version, go to OPTIONS>ABOUT.

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Re: Upgraded to OS v4.7.0.148 and cannot set ring tones or alerts.
LCromwell
Specialist

Go to Crackberry forums and post this problem on there. Also call 800-922-0204 to Verizon's CS, push prompts to get to tech support and be sure you say BB tech.  Also be sure you use another phone to call them on.  Did you back up? If so  re install back up.

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Re: Upgraded to OS v4.7.0.148 and cannot set ring tones or alerts.
jreilly37
Newbie

Nevermind. Wrong Version

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Re: Upgraded to OS v4.7.0.148 and cannot set ring tones or alerts.
LCromwell
Specialist

Yes .148 is the current version until 5.0 comes out soon for the Storm.

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Re: Upgraded to OS v4.7.0.148 and cannot set ring tones or alerts.
rookietrader
Enthusiast

 


LCromwell wrote:

LCromwell wrote:

I cannot remember where in the phone you find what OS number you have?


BUMP


 

go to options...and about

 

edit

i didnt know the question was already answered...oops

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