Upgraded to OS v4.7.0.148 and cannot set ring tones or alerts.

[mpass8]

I upgraded to OS v4.7.0.148 on my BB Storm 9530 and now I cannot set ringt ones or alerts.  What gives?

Thanks,

Mike

[LCromwell]

Try and roll it back to .147   ............

[LCromwell]

Just a thought Mike, did you pull the bat. and restart?

[LCromwell]

I cannot remember where in the phone you find what OS number you have?

[LCromwell]

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LCromwell wrote:

I cannot remember where in the phone you find what OS number you have?

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BUMP

[mpass8]

Thanks for the suggestion about pulling the battery.  I gave it a try and it was no help in restoring the ring tones or alerts.

For the OS version, go to OPTIONS>ABOUT.

[LCromwell]

Go to Crackberry forums and post this problem on there. Also call 800-922-0204 to Verizon's CS, push prompts to get to tech support and be sure you say BB tech.  Also be sure you use another phone to call them on.  Did you back up? If so  re install back up.

[jreilly37]

Nevermind. Wrong Version

[LCromwell]

Yes .148 is the current version until 5.0 comes out soon for the Storm.

[rookietrader]

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LCromwell wrote:

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LCromwell wrote:

I cannot remember where in the phone you find what OS number you have?

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BUMP

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go to options...and about

edit

i didnt know the question was already answered...oops