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Update to my 9630 corrupted my Outlook calendar

Member

After installing the recent software upgrade, and synchronizing, recurring events on my Outlook calendar (on my laptop) were changed to begin at 4am or 5am, rather than at midnight; this has made all of the events two day events.  This happened for all annual events, holidays, and other recurring events. The calendar on my Blackberry seems to be ok. 

 

If there’s no good fix, it’s going to be a daunting task to manually fix all of these unwelcome changes in my Outlook calendar. 

 

Can anyone suggest a fix to this problem?

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Re: Update to my 9630 corrupted my Outlook calendar

Sr. Member

Have you gone into the clock / time setting on the phone and checked it?

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Re: Update to my 9630 corrupted my Outlook calendar

Member

Thanks for your post.  Immediately following the installation of the upgrade I noticed that my Blackberry had inexplicably, and without prompting from me, changed time zones from Eastern Time (GMT+5) to Atlantic Time (GMT+4).  I changed back to Eastern Time immediately.

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Re: Update to my 9630 corrupted my Outlook calendar

Novice

It is seeming like when you do the upgrade, or any upgrade for that matter, users should always backup first.  Then after the install, run through the phone setup to verify all settings have stayed and then do a *228 option 2 just to make sure the PRL is up to date.  This might solve some problems people are reporting.

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Re: Update to my 9630 corrupted my Outlook calendar

Member

Thanksfully, I did back up my data before I installed the software upgrade.  I'm not sure how to benefit from the backup, however, since I don't think the Blackberry system permits me to do a partial restoration (of just the things that appear to have been corrupted during the upgrade).  I believe I have to do a full restoration, including putting back the old operating system, or nothing. 

 

I'm on holiday in Puerto Rico.  I have Verizon's "Canada Plan" which allows me to operate in Canada and Puerto Rico as well as the USA.   I tried *228 and didn't get Verizon, but rather I got "CLARO" which is the local provider here.  They were unable to complete the *228 procedure for me. 

 

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Re: Update to my 9630 corrupted my Outlook calendar

Leader

Hi,

Dialing *228 to update your PRL should never be done from anywhere except your home area.  When you get back to your home, repeat the PRL update.

Doc

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Re: Update to my 9630 corrupted my Outlook calendar

Novice

I wasn't aware that he was out of the country.  Now I am curious however since he has a Canada plan if the PRL update will work when he is back in the states.  Is the PRL update appropriate for where you are or for where you have your phone plan i.e. Canada?

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Re: Update to my 9630 corrupted my Outlook calendar

Leader

Hi,

I was doing a little research on PRL updates.  It seems that you can only perform a PRL update from your home area...it will not work in another roaming area.  For example, the original author for this threat stated he tried to update his PRL but it did not work.  I think that is a feature that prevents a user from doing just what he tried.  For example, I can only update my PRL while in Hattiesburg, Mississippi.  Anyways, to answer the original post in this thread, I believe the user can open Calendar and press the menu key.  Select Options>General Options.   Under Formatting, change the Start of Day time to 00:00 and make the End of Day 00:00.  Save and exit.

 

Doc

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