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Is anyone else having trouble understanding a caller. I have to ask a caller to repeat themselves. It sounds like trying to hear a convesation through the speaker at a McDonald's Drive through. My business calls come across as very unprofessional. My partner puts her Blackberry on speaker so we can understand each other's conversations. I usually call them back from a land line so we can actually hold a decent conversation. I'm getting very frustrated. I've taken the phone back to Verizon twice during the 1st 30 days I owned the phone and they keep telling me to adjust the volume down. That's not working.
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Hi,
It is possible you may have accidentally triggered the enhanced call feature. It can make a call sound the way you describe. Call a number, any number, just so you are in a call. The easiest is to call your voice mail. While in the call, press the L button until the enhanced call icon is gone, if it is there at all. Let us know how that works.
Doc