Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Tethering Blackberry to pc problems

We've been using my husbands Blackberry for a couple of years now to access the internet on our laptop.  The laptop died last week.  We bought a desktop and are trying to access the internet with the Blackberry.  It will connect, but no web pages will come up.  We just keep getting an internet explorer error screen.  We've called Verizon tech support a couple of times and were told that VZ access manager will not support a 64 bit system.  Huge problem since all computers for sale now are 64 bit.  We were also told, not by VZ tech support, that the Blackberry can't be tethered to a desktop--it doesn't have the capability to run a desktop.  Does anyone know if our problem is indeed that Verizon can't support a 64 bit system, or if we can't connect to a desktop and need to get a laptop instead? 

Labels (1)
Re: Tethering Blackberry to pc problems

64 bit is supported, but not all systems are supported. See below. Also, desktops are supported. Make sure you download the latest version of VZ Access Manager software from



Vista (32/64 bit)*
7 (32/64 bit)*
OSX 10.4.7*
OSX 10.5 32-bit*
OSX 10.6 32-bit*

  • Verizon Wireless PC/Express Card, or Mobile Phone with a Mobile Office Kit (For Mac compatibility please see supported Devices & Platforms)
  • Internet browser software for internet access or network application
  • Verizon Wireless BroadbandAccess or NationalAccess data service
  • Operating System Requirements:


  • Windows 2000 (SP4)2, Windows XP SP2 or SP32 (Home, Professional, Media Center1, or Tablet PC Editions), Windows Vista2, Windows 72
  • Laptop/Notebook computer with 300 MHz or higher processor clock speed recommended; 233 MHz minimum required (single or dual processor system); Intel Pentium/Celeron family, or AMD K6/Athlon/Duron family, or compatible processor recommended.


  • OSX 10.4.72 or higher (Tiger), OSX 10.52 or higher (Leopard) 32-bit, OSX 10.62 or higher (Snow Leopard) 32-bit
  • PowerMac G3 or newer with appropriate device interface

1 Microsoft Windows XP Media Center users may need to disable "Caller ID" functionality and have the latest patches and critical updates. Please go to

2 OS support may vary by device; please go to supported Devices & Platforms for details.