Storm locks and unlocks by itself!
johns1
Newbie

I have a Storm that seem haunted! It will lock itself and i can't unlock it. then if i let it sit for a while it will sometimes lock then unlock all by itself!  Any ideas?

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Re: Storm locks and unlocks by itself!
StreetDocRN
Champion - Level 1

Hi,

I would try a battery pull to reboot your device.  See if that might clear up your problem.

Doc

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Re: Storm locks and unlocks by itself!
johns1
Newbie

tried that. didnt help! Thanks

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Re: Storm locks and unlocks by itself!
StreetDocRN
Champion - Level 1

Hi,

I was reading further in the Blackberry.com forums and this seems to be a software OS problem on the Storm that they are aware of.  A fix is forthcoming very soon in a new update.

Doc

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Re: Storm locks and unlocks by itself!
johns1
Newbie

Thanks, do you have alink to that post? Employee at the store said the reason why it is doing it is because I dropped it and they wont warranty it. I never said i dropped it he came to that conclusion because I had some scratches on the corners and that tells him I dropped it alot! That and i dont have it in a case!

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Re: Storm locks and unlocks by itself!
StreetDocRN
Champion - Level 1

Hey,

I am sorry, but I don't have a link for that.  I didn't save it.  I did a search in the Blackberry forums and found some info on your problem.

Doc

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Re: Storm locks and unlocks by itself!
LCromwell
Specialist - Level 1

I guess I'm luck it hasn't happened to me.

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