Roaming in Chandler, AZ
travl3820
Newbie
I have been in Chandler, AZ for three days, and totally unable to make cell calls from my Blackberry Tour while in the Phoenix area.  I worked in a small town about 40 miles south, and could do the *228 and get cell service there.  All data services worked in both locations.   Verizon support was absolutely unable to assist, I used about 5 hours of my time during this visit trying to get help - to NO avail.   The manager of a Verizon store in Chandler even tried to replace my Tour with a new one, and it was not able to call out, or receive calls when connected to my Verizon account with My Verizon phone number.  He believes there is a problem with the way my Verizon account is set up - and I believe he is right - but have gotten NO response on this from Verizon support.  Has anyone else had an experience such as this in the Phoenix area, or any other service area?
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