Phone got hot and shut off
ryank42
Newbie

Can someone please help--- I have a blackberry 8530, it was working fine, then all of the sudden it heated up hotter than a light bulb, drained my battery and when dead.  Will not charge, will not turn on.  Is the phone done or do i replace the battery?  I need help

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Re: Phone got hot and shut off
Spiral
Master - Level 1

 


ryank42 wrote:

Can someone please help--- I have a blackberry 8530, it was working fine, then all of the sudden it heated up hotter than a light bulb, drained my battery and when dead.  Will not charge, will not turn on.  Is the phone done or do i replace the battery?  I need help


 

That sure sounds like some kind of battery and/or internal circuitry failure.  I would recommend that you take the phone to a Verizon store and have them replace the battery and test out the new battery and phone while you are in the store. 

 

If only the battery was affected I would say you were very lucky.  I hope your phone is not damaged but an electrical "event" such as that usually damages the internal circuitry.  Good luck.

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