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No backup assistant for Verizon Blackberry's?
jen626
Newbie
‎08-06-2009 03:31 AM
I just bought a Blackberry Curve 8330 and even though in the store they said I could use Backup Assistant to transfer my contacts it now seems that they were mistaken.  I just want to make sure that threre is no way to transfer the numbers from my old phone on to the new one?  I have them all backed up with BA, but I am thinking I will have to just type them all in.  That sucks.
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Re: No backup assistant for Verizon Blackberry's?
SaNDman
Contributor - Level 3
‎08-06-2009 04:39 AM
Where did you buy the Blackberry Curve 8330? If it was at a  Verizon Wireless store they would have transfered all your contacts to your Curve because normaly they do the transfers to new phones you buy. Also, Backup Assistance is not available for Blackberry phones (you obviously found out). You use Blackberry Desktop Manager to backup contacts, etc. for your Curve. Sorry not any help.:smileysad:
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Re: No backup assistant for Verizon Blackberry's?
jen626
Newbie
‎08-06-2009 04:48 AM
I bought it at Car Toys, a local cell phone shop.  Hopefully I can take it in to a Verizon store tomorrow and get them transferred, and maybe they won't even charge me since I just signed a new two year contract.  Thank you for the info, just wanted to make sure I wasn't missing anything!
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Re: No backup assistant for Verizon Blackberry's?
SaNDman
Contributor - Level 3
‎08-06-2009 05:07 AM
Thanks. Well I mean new phones you buy from the Verizon store. I bought a phone from 1 of "Verizon autherized dealers" prior to my Storm, and they did the transfer, actually to a Razr first, then did a annual upgrade to Storm. Good luck.:smileyvery-happy: 
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Re: No backup assistant for Verizon Blackberry's?
SaNDman
Contributor - Level 3
‎08-07-2009 04:33 AM
Let me clarify so not confusing. My first 2 phones I got from a Verizon autherized dealer (not too much variety of phones). Then I got my third phone a Motorzr at Verizon Wireless store and they did the transfer of contacts, etc. I thought the Razr was the best phone I got, then I heard about the Blackberry Storm. So I bought it for annual upgrade, Verizon did the contact transfer and all okay. Let us know about contact transfer.:smileyvery-happy:
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Re: No backup assistant for Verizon Blackberry's?
MicahMorgan
Newbie
‎08-07-2009 08:04 AM

Jen, I was told that my old phone contacts could be transferred via backup assist too.  Wrong. 

 

I first took it to an "authorized Verizon store," but that store said I had to take it to a "Corporate Store."  That means I had to take it to a store owned by Verizon, not a franchise type store.  Once at the real store, they were able to transfer my contacts.

 

Also, like mentioned, the Desktop Manager, will back up, synchronize, restore, or transfer your full contacts.

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Re: No backup assistant for Verizon Blackberry's?
SaNDman
Contributor - Level 3
‎08-07-2009 03:18 PM
I stand corrected. I got my Razr and Storm at a Verizon corperate store, not from a autherized dealers. Good luck on contact transfer.:smileyvery-happy:
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Re: No backup assistant for Verizon Blackberry's?
berrynew
Newbie
‎08-07-2009 10:17 PM

I had the same problem switching to the 8330. I found this information

 

http://forums.crackberry.com/f79/backup-assistant-contact-transfer-8387/ 

 

I was able to save my contacts to an Excel file and import them into my laptop email client then sync'd to my blackberry.

 

I hope this is of some help for you as well.

 

-berrynew

Message Edited by berrynew on 08-07-2009 04:19 PM
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