You should never miss a message due to notifications. Let's work to get the display working again. When did this start? Have you added any new apps or software updates. Are you using a special voicemail app?
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Started about two weeks ago. No new apps. Red incoming call symbol lists in hub. Purple Voicemail symbol does not. The voicemail icon itemizing the number of voicemails does not register the additional voice message. Message is recorded though. If one dials the voice mail number the message can be accessed and heard. The result is you just don't know if you have a voicemail unless you call the number. A notice popped up on my screen Sunday saying new voicemail s were received. They were all about a week old. One was regarding a job negotiation. Not good. No special voice mail app. Phone has current OS. Tried shutting phone down and restarted. No help.
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Verizon Wireless Customer Support created the discussion
"How do I get my voice mail icon to display in my hub?"
To view the discussion, visit: https://community.verizonwireless.com/message/1501513#1501513