Our email server at work went down and my BB prompted me to validate my account. This has happened before and there hasn't been a problem getting it back up, but this time it won't work. I know the information I am entering is correct and I am not having problems accessing the email through my laptop. I have co-workers with BBs that are back up and running which makes me think the problem is my BB. I am able to retrieve email from other accounts (Yahoo, etc) without problem. I have done everything I can imagine including turning off the phone and back on, removing the battery to do a hard reset, I deleted the email account and started over -- nothing works. I continue to get the same error: "cannot connect to email server." I took the phone to the Verizon office today and they said they don't know what to do to resolve the problem. Suggestions?
