BB 8830 - Can't Wirelessly Sync Calendar, Contact - only email. HELP!

[peaches225]

I have a BB8830.  I am only able to wirelessly sync my email.  I cannot sync my calendar, tasks, or contact.  Why is that and how do I fix it?  Thanks. 

[StreetDocRN]

Hi,

Sorry for your troubles with syncing your personal information on your Blackberry.  First, to be able to wirelessly sync calendar and contact information with a Blackberry, you will need to be on a corporate Blackberry Enterprise System (BES).  There is a workaround for folks like me who do not use their BB except for personal email, not corporate.  You can use Google Sync.  Go to Google's web site and you can find more information about such services, which are free.  Hope this helps.

Doc

[peaches225]

Thank you for your reply.  Can you please tell me what Blackberry Enterprise System (BES) is?  Thank you again,

[adf35123]

What email service do you use? Gmail, yahoo, hotmail ect.

[peaches225]

I use optonline.  Do I have to use oneof the free email accounts?

[adf35123 · Accepted solution]

From what I can see just doing a quick Google search that appears to be a web based email through your cable company. While I have not used that service, the cable companies I have used do not support wireless syncing of contact and calendar information. Just looking around their website I did not see any information that made me think they do. The reason I ask if you used Gmail in particular is that Google offers a Blackberry program called Google Sync. Basically you signup for a Gmail account at www.gmail.com and set up your passwords and such. Then on your Blackberry open the browser and go to m.google.com. From there you will have a bunch of software programs that you can download but look for Sync and download and install it. Once installed it will ask you to login to you gmail account and walk you through a quick setup. Place a checkmark in the contacts box and specify what calendar info you want to sync and you are done. Hope this helps. A little bit of time setting this up will be so worth it because you never have to worry about your info being out of dat or wrong again!

[peaches225]

Thank you.  I appreciate the research you did and your detailed explanation.  You were a big help.