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No Mobile Hotspot on Blackberry Curve 9310

jpstones
Member

The Blackberry Curve 9310 has the capability to have Mobile Hotspot.  It says so in the instruction manual and listed as a feature here on the Verizon website.    But that option does not show up on the phone.  It originally showed that option until I activated it.  So how doI get that feature?  The Service Reps I talked to did not know.

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Re: No Mobile Hotspot on Blackberry Curve 9310

Community Manager
Community Manager

I love using the Hotspot myself Jpstones. Here are some instruction on how to turn on http://spr.ly/6583BPHox hotspot. Let me know if you are able to get this turned on.
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: No Mobile Hotspot on Blackberry Curve 9310

jpstones
Member

The problem is that under Manage Connections the Mobile Hotspot Mode option is missing.  It disappeared awhile back when the phone was activated.  My only selections are now : Mobile Network, Wi-Fi, and Bluetooth.

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Re: No Mobile Hotspot on Blackberry Curve 9310

jpstones
Member

The problem is that under "Manage Connections" I do not have an option to

check for "Mobile Hotspot". I did at one time. But I believe that

disappeared a while ago when I activated the phone.

On Fri, Oct 30, 2015 at 1:14 PM, Verizon Wireless Customer Support <

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Re: No Mobile Hotspot on Blackberry Curve 9310

Community Manager
Community Manager

Thanks for checking! I apologize for the inconvenience, let's get you Mobile Hotspot working. I will be sending you a Private Message momentarily.
AyaniB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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