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How do you check for minutes used on Blackberry Curve?

Member
When I try to hit #BAL to check my balance, the # sign goes back to a "Q" and then I have "QBAL" and....it won't check the balance! Can I get some help?
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Re: How do you check for minutes used on Blackberry Curve?

Novice
when dialing a number using words hold the alt  button when you start to type the word . like for #bal you would  hit # and then hold the alt button while typing the bal part
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